July 19, 2026

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Comfortable residential structure

Dozens of Olympus Pools buyers complain of unfinished swimming pools one particular claims home’s foundation now ruined

Dozens of Olympus Pools buyers complain of unfinished swimming pools one particular claims home’s foundation now ruined

Buyers issue the issues amid report sales quantities and a $264,800 PPP mortgage

TAMPA, Fla. (WFLA) – As information of annoyed Olympus Swimming pools customers distribute just after a Greater Contact Behnken report, dozens additional clients throughout the Tampa Bay region stepped ahead with their personal nightmare stories.

Guy Lam of Wesley Chapel wished a pool for his 5-calendar year-aged-son, and compensated $54,000 dollars to get a lower price from Olympus Pools in September. Now he’s caught with an eyesore – and a increasing issue about the foundation of his property.

“The soil degradation is because of rain forcing the soil into the pool, and they’ve resolved it by bringing in workers right here and just placing soil back into the foundation,” Lam said.

He blames the delays and says employees left his occupation sitting down for 6 weeks and came back again this week to do unexpected emergency repairs to put a lot more soil below his house.

“There has to be a prolonged-phrase solution, for the reason that the rain is coming and it is heading to type once more, with a hole beneath my dwelling,” he stated.

He is 1 of a rising selection of householders fed up with delays from Olympus Swimming pools. Some buyers signed contracts more than a yr ago. Homeowners all in excess of the Tampa Bay space responded to my Superior Get in touch with Behnken investigation, sharing photos of their very own unfinished swimming pools.

I paid out the firm a go to, but no a single would arrive to the door.

Community information present Olympus pulled far more permits than at any time in 2020 in Hillsborough and Pasco counties and have a expanding presence in other bay area counties.

In addition to the fantastic revenue, documents clearly show Olympus Swimming pools obtained a $264,800 PPP loan in April 2020.

That leaves clients thinking even a lot more why their pools are not finished.

The house owners of Olympus Pools, James and Alexis Staten, have not known as me back, but some buyers gained an e-mail concept from the pair. They explained that they did not foresee the effects the pandemic would have on materials and proficient labor.

They confident consumers they would end assignments and lower the variety of new work by just one-3rd.

A spokesman for state’s Division of Small business and Specialist Regulation, which oversees pool contractors, claimed they could neither validate nor deny an investigation into the organization but reported the office wishes to listen to from everyone owning an challenge acquiring their pool accomplished. You can file a complaint on the department’s internet site.