Schauer’s Components, 7449 Madison St., just obtained national recognition for getting the major residence enhancement keep in the condition of Illinois. Schauer’s was named “2021 Hardware All Star” for Illinois. It is the only “All Star” in the condition and one of only 50 these merchants nationwide. The award was bestowed by Hardware & Constructing Provide Vendor (HBS Dealer), a countrywide publication.
Receiving the award was specifically poignant for owner Abundant Schauer mainly because he been given it on June 2, the 10th anniversary of his father’s premature death. Schauer is the 3rd generation to work the loved ones-owned retail outlet.
The HBS Dealer selects All Star suppliers on the basis of a variety of company conditions, such as longevity, expansion, personnel development and retention, creativity, and group involvement. Schauer’s has all those bases included.
Longevity – The place has been property to a household-owned components store for 76 several years, with the Schauer household having in excess of Peaslee’s 35 several years ago.
Growth – Schauer’s revenue rose in the course of the pandemic, as householders in lockdown worked to boost their homes.
Personnel advancement and retention – “I really encourage cashiers to make their personal selections about returns,” Schauer claimed, “and we treat consumers the way we want to be addressed.”
Creative imagination – Schauer dressed as The Grinch a few yrs back for the “Holiday Wander.”
Neighborhood involvement – “Being in a small hometown, we enjoy to support the neighborhood as a great deal as we can, not just by components provides and solutions but through contributing to community occasions, like the live window display in the course of the “Holiday Stroll.”
It is ironic that Schauer’s was named very best house enhancement shop in the condition, due to the fact that provides to thoughts substantial corporate-owned box shops while Schauer’s is the opposite.
“We’re the ‘Walgreens of Components,’” Schauer quipped. “Customers are paying out for comfort and information.” The store’s motto is, “Helping Forest Park 1 man or woman at a time!” His slogan is, “Get in, Get out, Get it performed.”
“People are coming here because they have a issue,” Schauer stated. “They really do not know what to do. Some are unsatisfied with how their undertaking is progressing. The major box stores deficiency this sort of customer provider.” In simple fact, Schauer has been questioned to depart huge dwelling advancement stores on four events mainly because he was dispensing advice to consumers. After he was told it was mainly because of “safety and safety.”
Schauer’s may well have excellent purchaser services but, like all components outlets, it is brief on inventory. “The offer chain is nevertheless not wholly restored,” Schauer said. “Customers have to be individual.” Owners earning improvements boosted profits. Now there is a growth in moving for the reason that homeowners are “sick of their environment.”
“I see points on the lookout up for the store,” Schauer reported.
The HBS Seller Award will undoubtedly assist. Schauer has posted it on social media and hundreds of individuals have responded.
“The award will raise consciousness that very little fellas like us are nonetheless in this article to assistance. We’re not heading any place.”
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